AldiFilopati
New member
- Joined
- Nov 24, 2015
- Messages
- 13
- Reaction score
- 16
- Server
- Askone
- Main Pilotname
- AldiFilopati
- Rank
- 95
- Clan
- Death Watch
Hello everyone, especially Developers!
I have been an Askone pilot for around 8 years and I still play today. So realistically speaking, I know how this server and game has developed for a long time. I have played plenty of other online games where chatting is a major point in it, from being able to expand tactics from typing to fully chat-based games. From everything I have experienced, this game has the worst chat moderation possible.
I do not want to offend anyone in particular from the Game Master team or the Developer side. All I want to express is that there is so much commotion happening between the moderation side and the player base that it is making people leave the game because of some very stupid non-reasonable sanctions. So with that said, I’d like to point some problems that I have noticed.
GM team:
You see, Game Masters are volunteers for trying to keep the chat civil and give us some extra fun in the game (e.g. Invasions, Red Sundays etc.). While this looks good on paper, they have too much freedom.
Firstly, from what I have seen, most of the complains from the players never reach the ears of Developers, meaning that most of the forum and support site threads are firstly checked by Game Masters, and then either secondly or never by Developers. This creates biased responses to players and even deleting or closing threads that need escalation without the devs ever noticing. This would mean that a player could get a Mute/Jail/Ban without much reasoning because their word of proof would never get justice.
Secondly, I do not know what special rules GMs have, but from all the sanctions I’ve seen, they go like this: “GM opens a private chat with certain player. They tell the player u did this wrong. Then they decide what punishment they want to give you. Ok but where is the proof? - the player may ask. The answer always seems to be to send a ticket so the GM team (again) can probably tell you or not proof for your punishment.” This seems like a very bad procedure in my opinion. Let’s say that GM x mutes you for 1 month unfairly. You ask for explanation on the ticket site. GM x is again in moderation of said ticket. Now it is too easy, he can just write something in his favor and not escalate the ticket to reach devs. Sounds stupid right? Seems like it happens. L
In-game Chat:
Great, we now have a spam filer. But oh wait, CoC always had punishments for players that flood the chat with nonsense. Great, now we don’t have to punish people that spam the chat so no more punishments. Why is it still written on the CoC? And why the same has not happened with the rest of chat punishments? A profanity filter is not that hard to implement, it is a thing on many many games.
Chat changing bug has been a thing since I started the game. For taking that long to fix, I understand it is not something simple. But you know, most of chat rules only function on the Global Chat. So punishing a player that gets this bug because he was trying to talk in his own language with a friend in private chat is way too dumb. For this thing , I will elaborate below on the CoC section.
Code of Conduct:
When it came out in 2015, great, we had new rules, everyone was reading it, everyone knew what to follow so they can play the game without complains. Forward few years later and it is a mess. I write certain thing on global chat, GM messages me that I am going to get muted for certain thing. I say I read the CoC and that certain thing was permitted for use. I proceed to check CoC to verify myself and what do I see? CoC has been edited. Last edit x day of y month of z year. What did they change? Players do not know. When did they change certain thing? Players do not know.
Seriously, if you ever check the news of your country, whenever a law of your constitution changes, that change is going to be all over the news for at least 1 day. On PG I have never seen this happen besides the initial release of the CoC. Why would this happen? We get news for every update but we don’t for the most important thing that keeps the game civil. Just why? This doesn’t cost you anything. It only makes the players be more responsible when they play the game.
Another thing that concerns me is related to the changes. I am going to take only 1 example of this from.
As of 14th November 2021, this is what was written on Code of Conduct. If it changes, I have this proof and I will be taking a snapshot of Code of Conduct in case this post gets taken down.
I did not print the old CoC because I never knew that there were going to be silent changes to it. But from my word I can say that this sentence did not say English in it. It used to mean small colloquial phrases in ANY language. For this exact reason, I have no idea how many people have been muted or even banned because they had no idea that such a small change had happened on the CoC. Why even? I see absolutely no harm in saying “good morning” in a different language. Same can be said for so many words that even English people use in a normal urban chat. Yet people keep getting punished without causing harm to anyone.
Another thing related to CoC that concerns me a lot are the punishments itself.
Let’s say we have 2 players , Player_A and Player_B. Player_A is used profanity 4 times to someone on global chat. Player_B wrote “guten morgen” 4 times on global chat. Player_A and Player_B will both follow the same procedure of sanctioning: mute , bigger mute, jail probably, then ban. Tell me how do this have the same weight of punishment. A good morning in german causes slight joy to a german guy it was addressed, meanwhile some profanity makes the other guy feel bad and probably use profanity himself. Do not tell me this is not how it functions, I have seen many friends get banned several days for these pathetic excuses without causing harm to anyone.
I would like the mention that I love this game. I have made many friends along the way. I spend hours speaking online with them, laughing with them, met them in real life, and sadly had some witness passing away. When I take breaks I still keep in check with everyone just I know how they feel, about their life, about their friends, about Pirate Galaxy and much more. But the more Time passes, I’m getting more and more concerned as my friends leave the game day by day, until probably none of them are left.
If you read all of this thank you, and hope you take into consideration even a sentence of what I have written here.
Stay safe!
I have been an Askone pilot for around 8 years and I still play today. So realistically speaking, I know how this server and game has developed for a long time. I have played plenty of other online games where chatting is a major point in it, from being able to expand tactics from typing to fully chat-based games. From everything I have experienced, this game has the worst chat moderation possible.
I do not want to offend anyone in particular from the Game Master team or the Developer side. All I want to express is that there is so much commotion happening between the moderation side and the player base that it is making people leave the game because of some very stupid non-reasonable sanctions. So with that said, I’d like to point some problems that I have noticed.
GM team:
You see, Game Masters are volunteers for trying to keep the chat civil and give us some extra fun in the game (e.g. Invasions, Red Sundays etc.). While this looks good on paper, they have too much freedom.
Firstly, from what I have seen, most of the complains from the players never reach the ears of Developers, meaning that most of the forum and support site threads are firstly checked by Game Masters, and then either secondly or never by Developers. This creates biased responses to players and even deleting or closing threads that need escalation without the devs ever noticing. This would mean that a player could get a Mute/Jail/Ban without much reasoning because their word of proof would never get justice.
Secondly, I do not know what special rules GMs have, but from all the sanctions I’ve seen, they go like this: “GM opens a private chat with certain player. They tell the player u did this wrong. Then they decide what punishment they want to give you. Ok but where is the proof? - the player may ask. The answer always seems to be to send a ticket so the GM team (again) can probably tell you or not proof for your punishment.” This seems like a very bad procedure in my opinion. Let’s say that GM x mutes you for 1 month unfairly. You ask for explanation on the ticket site. GM x is again in moderation of said ticket. Now it is too easy, he can just write something in his favor and not escalate the ticket to reach devs. Sounds stupid right? Seems like it happens. L
In-game Chat:
Great, we now have a spam filer. But oh wait, CoC always had punishments for players that flood the chat with nonsense. Great, now we don’t have to punish people that spam the chat so no more punishments. Why is it still written on the CoC? And why the same has not happened with the rest of chat punishments? A profanity filter is not that hard to implement, it is a thing on many many games.
Chat changing bug has been a thing since I started the game. For taking that long to fix, I understand it is not something simple. But you know, most of chat rules only function on the Global Chat. So punishing a player that gets this bug because he was trying to talk in his own language with a friend in private chat is way too dumb. For this thing , I will elaborate below on the CoC section.
Code of Conduct:
When it came out in 2015, great, we had new rules, everyone was reading it, everyone knew what to follow so they can play the game without complains. Forward few years later and it is a mess. I write certain thing on global chat, GM messages me that I am going to get muted for certain thing. I say I read the CoC and that certain thing was permitted for use. I proceed to check CoC to verify myself and what do I see? CoC has been edited. Last edit x day of y month of z year. What did they change? Players do not know. When did they change certain thing? Players do not know.
Seriously, if you ever check the news of your country, whenever a law of your constitution changes, that change is going to be all over the news for at least 1 day. On PG I have never seen this happen besides the initial release of the CoC. Why would this happen? We get news for every update but we don’t for the most important thing that keeps the game civil. Just why? This doesn’t cost you anything. It only makes the players be more responsible when they play the game.
Another thing that concerns me is related to the changes. I am going to take only 1 example of this from.
“Small Colloquial phrases in English are permitted where this is normal in chat.”Please note the languages for each server to be spoken in public chat:
Askone: English
Korell: German
Trantor: French
Aurora: Spanish/Castillian
Kalgan: International – All languages
Solaria: English
Gaia: Spanish/Castillian
Aeria: International – All Langages
Small Colloquial phrases in English are permitted where this is normal in chat.
As of 14th November 2021, this is what was written on Code of Conduct. If it changes, I have this proof and I will be taking a snapshot of Code of Conduct in case this post gets taken down.
I did not print the old CoC because I never knew that there were going to be silent changes to it. But from my word I can say that this sentence did not say English in it. It used to mean small colloquial phrases in ANY language. For this exact reason, I have no idea how many people have been muted or even banned because they had no idea that such a small change had happened on the CoC. Why even? I see absolutely no harm in saying “good morning” in a different language. Same can be said for so many words that even English people use in a normal urban chat. Yet people keep getting punished without causing harm to anyone.
Another thing related to CoC that concerns me a lot are the punishments itself.
Let’s say we have 2 players , Player_A and Player_B. Player_A is used profanity 4 times to someone on global chat. Player_B wrote “guten morgen” 4 times on global chat. Player_A and Player_B will both follow the same procedure of sanctioning: mute , bigger mute, jail probably, then ban. Tell me how do this have the same weight of punishment. A good morning in german causes slight joy to a german guy it was addressed, meanwhile some profanity makes the other guy feel bad and probably use profanity himself. Do not tell me this is not how it functions, I have seen many friends get banned several days for these pathetic excuses without causing harm to anyone.
I would like the mention that I love this game. I have made many friends along the way. I spend hours speaking online with them, laughing with them, met them in real life, and sadly had some witness passing away. When I take breaks I still keep in check with everyone just I know how they feel, about their life, about their friends, about Pirate Galaxy and much more. But the more Time passes, I’m getting more and more concerned as my friends leave the game day by day, until probably none of them are left.
If you read all of this thank you, and hope you take into consideration even a sentence of what I have written here.
Stay safe!