Please post any login issues here

[FireFly]

hi,

i can't get into the game if i click on pirate galaxy on my desktop it will load but then if it is 100% it says establishing server connection:S. who more have this same problem?? it is nothing on my computer my computer works 100% good.
i hope that this will be fixed soon as possible.

FireFly

 

[Predator01]

I have the same problem, they probably just updating the servers.

 

[Shaulin]

Same problem here! I dont know if it's a problem in armorgames website, again. But this issue is starting to be annoying. We can't access to the game for almost 4hours.
It's time we are loosing because, unfortunetly, the 30days Amplifiers dont wait for us. And we will not be compensated!

 

[Poland]

Server online

 

[bpgandy]

hi all i was playing game this morning then they said server restart was needed that was over 1 hour ago and still cant login i thought they did all server maintiance on weds morning?

 

[Aratz]

Hello:

Login has been restablished, all things should be back to normal.

Best regards.

 

[Leucetius]

Hello Pilots,
Servers will shut down today as normal for maintenance however we expect the servers should be back up and running fairly quickly and cause minimal disruption.

Thanks
Leucetius

 

[Necrofly]

Dear Pilots,

Currently the KALGAN Server is unexpectedly not available. The developers are currently working on it to resolve it.

We apologize for any inconvenience this may cause.

----------

Update 09:28 CEST: Kalgan Server back online!

 

[Necrofly]

Dear Pilots,

Currently some Users get an error message when they want to login. The devs are aware of it and already working on it to solve this issue.

We apologize for any inconvenience this may cause.

Necrofly

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Update 16:56 CEST: Login available again!

 

[Leucetius]

Hello Pilots

We are aware that the problem still persists to some of you not being able to log in, we believe that one of the reasons that causes this could be that some software is blocking the port of 8080 communications on your computer. Perhaps some antivirus updates has changed the configuration and has blocked it.

Please check that port 8080 is not locked; It is the port used by the servers Aurora / Kalgan / Aeria

Should you have any further issues please contact Ticket support for further assistance.
Best of Luck
Leucetius

 

[LacisLV]

the game is still on maint??? asking because again getting some strange bugs--canot get to game in!!!

 

[Necrofly]

Hello LacisLV,

By now the Servers should be up and running. If you still can not login then please get in contact with our support.

Link to ticket Support: http://support.splitscreenstudios.com/

Necrofly

 

[iwanho]

have problem whit java or game - i download game then install and then RUN - but game just go to 10% download then stop and write me ERROR downloading - pls HELP don't know what to doing but java don't RUN HELP sry for my English is bad

 

[Necrofly]

Hello iwanho

Turn off the Firewall and/or Antivirus and/or Web Protection that you are using. When you are in the game then turn your Antivirus / Firewall / Web Protection back on.

I hope this helped you. If not please get in contact with our support for a more detailed investigation.

Link to ticket Support: http://support.splitscreenstudios.com/

Necrofly

 

[akwilsona]

Go Figure.... The day it's an all-out war on Colossus and I cannot login.

 

[Leucetius]

Hello Pilots

We are aware of the current issue pilots have with connecting to the game, We hope to have this issue resolved as soon as possible.

Thank you for your ongoing patience in this matter.

Leucetius

 

[Smudge]

I can't log in either

 

[armandas3]

Same here :S

 

[WRAITH1]

again unnanounced server offline askone.theer go the gizas ppl spawned for their clanmates.

 

[WRAITH1]

server acting up again it went off for a short duration i asked others had either big lag sensation or crashed.