Ultimate Points

[InvisibleNinja]

I am not sure where I was supposed to put this, so I put it here.. forgive me if it is not the right place

2 months ago, I started purchasing memberships and such.. The Ultimate Game Cards never came out to the right amount but that did not matter because the leftover is put into Ultimate Points which you can use at any time.

But, Recently I have not been able to use those points. It does not give me an option anywhere and I am starting to feel ripped off.

And If you would ask me when this started, it was after there were some issues with the payment page and you guys "fixed" it.

Any Suggestions? Tips?

~Regards

 

[ridoi]

I am not sure where I was supposed to put this, so I put it here.. forgive me if it is not the right place

2 months ago, I started purchasing memberships and such.. The Ultimate Game Cards never came out to the right amount but that did not matter because the leftover is put into Ultimate Points which you can use at any time.

But, Recently I have not been able to use those points. It does not give me an option anywhere and I am starting to feel ripped off.

And If you would ask me when this started, it was after there were some issues with the payment page and you guys "fixed" it.

Any Suggestions? Tips?

~Regards

If I'm right u can't use more then 200 ultimate points, cus when u get your free points that is 100, from registering, u can do survey and stuff, then buy ultimate game card...

 

[InvisibleNinja]

I hope your wrong, cause I have 2,000 in store and that is $20... I would sue if they made so I cannot use it now. It is taking my money and not giving me a product... it's stealing in any country, state, town or anything. But I hope it doesn't come to that...

 

[Astraeus]

If you were to send a Ticket to Support, They will tell you what to do. Support will not answer Forum Posts & GMs have no access to this info.

You may contact Support 3 Ways as shown below:

1) Thru In-Game Help (? at top of Screen by the Cart)
2) Thru the Web Page: http://support.splitscreenstudios.com/
3) by sending an E-Mail with screenshots & details to support@pirategalaxy.com

If you are a Gamigo Pilot, you will have to contact Gamigo thru their gamigo Account System (gAS) at https://ticket.gamigogames.de/index.php?languageid=1&group=english

This Ticket will now be locked to prevent any more mis-information or mis-leading info