This is a rant

[Ungis]

I am annoyed at the fact that i am in effect being accused of exploiting a bug by having an item removed from one of my ships. The antares repair droid was fitted when i did have the blueprint for it which i subsequently lost during a cq months ago.

I find it difficult to believe that it isn't possible to only remove items that were bought while the bug was in effect and to only punish those that are guilty of exploiting it rather than a blanket removal that catches innocent players as well.

 

[Namrud]

Send a ticket to support@pirategalaxy.com and the devs will help you tomorrow

 

[riku]

lol i haved this same problems when they haved a patch (at time when they released new item ship)

I NEVER GOT MY ITEMS BACK WHANEVEN I TRIED TO MANY TIMES ASK THEM, SENT AS WELL TICKET TO GAMIGO. i suggest don't bother.

just ranting, i don't care this is just a game.

 

[Ungis]

It seems you were right Riku.

I sent a ticket as suggested by Namrud (Thankyou for the reply btw Namrud), and recieved an email back telling me they would look at it the following day and let me know what decision they made. It seems that all they have done is closed the ticket and ignored me completely. Have waited 3 days now for a reply that i probably won't ever get.

I understand that it doesn't make much sense to allow some people, or maybe even just me as i haven't seen anybody else complain about this, to have items that they don't have the BP for, but it would be nice to at least be told that rather than just being ignored and to also get an acknowledgement that i wasn't cheating, as i know that i never have.

 

[Delloda]

..recieved an email back telling me they would look at it the following day and let me know what decision they made. It seems that all they have done is closed the ticket and ignored me completely. Have waited 3 days now for a reply that i probably won't ever get..

I'll check who answered this ticket and have a word with him. But Riku is right, we tend not to give back items unless it is in the most extreme cases. When removal code is added it get all the exploiters but it is undeniable that some innocents will get hit as collateral damage. Problem is without the blueprint, we can't tell if your an exploiter or innocent. Damn those catch 22 situations.

 

[Ungis]

Thankyou for the response Delloda.

It seems odd to me that you say here you cannot check to see if items were legitimately purchased or not, when in this thread:- http://forum.pirategalaxy.net/viewtopic.php?f=12&t=285 you state that all item interactions are recorded and can be checked. Surely it is just a case of checking logs on my account during the time the exploit was open to see if I bought the item then or if it was already installed.

 

[Adrana]

ungis, please keep in mind, you lost the bp months ago, and it was when Gamigo was involved.
All records before the Switch has been deleted by Gamigo.
All records after the switch are guarded. So obviously your's and rikus records has been lost for eternity.

We cannot check in any way records from the Gamigo time, they are out of our hands.
Sorry for that.

 

[Ungis]

Thankyou for the reply Adrana, but i think you misunderstand my point slightly.

The point i made in my last post is that surely the logs only need to be checked during the time the exploit was available to be abused. This was only during the last week or so when SS was in charge. Checking all the way back to when Gamigo ran the game is unnecesary, as there is no other way to have had the item and not have the bluprint unless i either installed it when the bug/cheat/exploit was in the game or what i have already stated happened. Unless there is another way that i am not aware of.

The problem i have is not with the lost Blueprint as such, i accept that it is gone and it is much more practical to not allow anybody to have items they don't have blueprints for from the perspective of trying to catch potential cheaters in the future.

My problem is with the fact that i am being compared to people who have cheated, through no fault of my own. My item was earned, bought and paid for within the rules of the game, yet i am now considered guilty of cheating because there is no way for me to prove i didn't.
I realise that this is of little to no importance to the devs/staff that run the game, but it matters to me.

Also should the devs ever have reason to look through my account to see if it has been abused for any reason, for example if i apply to become a GM in future, they will see that at a time a lot of exploiters had items removed, i also had an item removed and will probably assume that I cheated at that time too, therefore precluding me through no fault of my own.

I hope this makes things clearer.

 

[Delloda]

You haven't been able to drop BP's for absolutely ages, way before we took back control of the development roadmap but refer to adrana's post as to why we can't return the item you may or may not have lost. I work on solid evidence only, if there was any evidence that you had it, I would give it back immediately but alas there is none that I have or can get a hold of.

 

[Draka]

wanted to talk to gm ingame but as you'r busy i will post it here. Ungis is playing this game quite a long time, even before the time when you could get bp's from other player's ("ages ago"). Got also some bp's from other player's but was lucky to find this bp's before y removed all in this patch. I'm also a system engineer so i think it's not that difficult to check if the bp was installed before "the hack" as Y own the game now long enough before "this fault". Ungis don't want his bp back, but an excuse from your's will be nice, now he's planning to leave the game as he don't want to play a game were he's called a cheater. As i like this game and think you doing a great job with delivering us some nice entertainment, consider to admit somethimes your own faults.
thanks, draka

 

[Ungis]

You haven't been able to drop BP's for absolutely ages, way before we took back control of the development roadmap but refer to adrana's post as to why we can't return the item you may or may not have lost. I work on solid evidence only, if there was any evidence that you had it, I would give it back immediately but alas there is none that I have or can get a hold of.

I can only assume from reading this that you either didn't read my previous post, haven't understood it or have chosen to ignore the point of it. I have not once in this thread asked for the item back, nor do i expect it, I have even said i understand the impracticalities of doing so. The issue for me is with the accusation of cheating and the repeated reiteration of that throughout this thread.

I'm not sure i can explain the problem i have here in any more simple terms so i shall just go and flog a dead horse instead, i think i'll get a more satisfactory response.

I think i'm starting to understand how datajam must feel all of the time. It can't be healthy.

 

[Delloda]

We didn't have the plugin that can check the time codes of items bought with the lack of the items blueprint. Plugins are made as and when needed and we were unaware that anyone could still have an any items installed without blueprints since blue print drops where canceled ages ago. We wrote a plugin that would check for and delete illegal blueprints. It did it job well except for some uncheckable collateral damage.

The item deletion announcement was made the day before the items got deleted so that people had an opportunity to sell their illegal item to at least get some money back for them. I do not work by process of elimination. I.e. if you had an item with no blueprint and the logs say you have not bought the item since 1/3/2010 if does not automatically mean that you did not get the item from the bug but rather that it means that you did not get the item from THIS exact bug. There were a few such bugs that happened during gamigo too.

You have not been accused of cheating. You just became a part of the cleaning process which was unavoidable. if you are indeed innocent. I apologise on behalf of the splitscreen.

Your thread is completely different from Datajam's. He just didn't want to accept the truth.

 

[Ungis]

Thankyou for a detailed response to the points i made.

I disagree strongly with your statement that there is no accusation of cheating, when there is now a deleted item from my account at a time that exploiters had items removed, which will leave a permanent mark on my account.As i'm sure you will manage to hang onto that information for a long time.As well as implied accusations throughout this thread, such as:-

the item you may or may not have lost.

we can't tell if your an exploiter or innocent.

but rather that it means that you did not get the item from THIS exact bug.

. if you are indeed innocent.

The insinuation is there in every post.

You also say that i had an opportunity to sell the item because you gave warning of the deletion. I have reread your announcement since and will put it here as a reminder:-

During the patch, we encountered a problem that players could buy components without prior finding the blueprint for constructing them. Some players decided on themselves to take advantage of this but fortunately this problem was reported quickly by a friendly pilot.

The bug was fixed in with the earlier hotfix but not the resulting flooding of components. However this will be fixed in tomorrows hotfix.

Therefore you have purchased any item or that you have not first discovered the blueprint for, it would be wiped from your account in the morning. This is a chance for you to sell those illegal items for some cryonite back before they are wiped.

My response to that is that I didn't consider i had to sell any item as mine was not an illegal item, nor was it bought during the time the exploit was in effect, which you clearly say is what you are rectifying. You do not mention at all that any item without a blueprint will be removed, wether legitimate or not.
I had expected the makers of the game to have records of items bought and sold, which as Adrana has already pointed out is not the case.

I can see that there is no outcome to this that I will be satisfied with as I certainly cannot prove what i say is true, and I will not be comfortable continuing to play a game where my account and character are marked in this way.