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splitscreen launcher crashes

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gyrio

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i didn't know where to post this but i REALLY need help with this when i load the client it always loads to 70% and then always disappears/crashes it worked on my computer before but i redid the comp. yes i have checked for viruses, yes i uninstalled the client multiple times and reinstalled, and yes i have restarted comp, i also uninstalled java and installed. what the heck is the problem?
 
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FM-RedNova

gyrio
When my loader is loading it gets to 50% then disappear then reappear and finish the install,
do you wait for it to come back to finish the install ?

FM RedNova
 
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FM-RedNova

gyrio
If this is still an issue and launcher still crashing you can submit a Ticket!
here is a link on bug reporting Information


http://forum.pirategalaxy.com/viewtopic.php?f=253&t=14998


FM RedNova
 

passenger8

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-there must be something still conflicting.
-try to experiment with the settings of your graphic card, or skip the client and try to play with your browser only?
-you can try getting a medical rapport from the splitscreen homepage too, to detect problems?
-good luck:)
 
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FM-RedNova

gyrio
here is the link to medic Diagnosis tool
http://pirategalaxy.com/en/medic

FM RedNova
 
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Adrana

Okay this topic has not had a reply from it's creator, when this happens the user/s has probably resolved the problem. In this case my unique advice is to please file a bug ticket, follow the instructions here

Follow the instructions exactly, read the text well, make a clear report, and description of your problem, make the Java medic test, copy and paste the report of it and include it in your ticket.

I am going to lock this thread cause problems like this is not resolved via forum, but with a Bug report ticket.
 
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