Ship customization paid twice for same color

[Heruva]

Heya all,

I was advised at the public chat in game to post the following issues I had:
(don't really know if it's a bug or something I did wrong).

I got the blueprints for the anin colonial lifter and bought the ship
I then went to customization and the same color layout for the previous ship still showed for wing and back.
I then clicked "purchase", lost 8 cry but the color wasn't put on the ship.
I then went back and had to re-select the color from the color scheme, it changed in the primary color window and when I clicked purchase then, it was put on the ship.

So I basically payed twice which isn't such a big deal since it's a small amount of cry.
But I wanted to share this information though. It should be easy to reproduce.
I reproduced this by selecting the first ship I started out with. The same color mix was again put in the primary and secondary color square, but after purchasing and loosing 8 cry, the ship remained gray.

So it seems you need to at least once click in the color scheme again for the colors to be applies when you click the purchase button.

Cheers

 

[passenger8]

-and further more. -now it is possible to pay twice for exploring new planets too:!

 

[Heruva]

Hmm, this is really bizar.
I log in today and I notice that my Anin-X Colonial lifter and Phoenix S Transport have both lost their colors and are gray again..

My Anin-1300 Light Transport still has its colors
So that's 16 cry and no colors

 

[Astraeus]

This is a bug that is being looked into. Thank You for letting us know. Bugs like this also need to reported to Support so they the fix can properly be tracked. It has been reported for you

 

[Heruva]

Thank you Astraeus.
Is there some way we can report bugs ourselves or is it better to post about it in the forum before reporting it?

Cheers

 

[Hyyppa]

http://forum.pirategalaxy.com/viewtopic.php?f=253&t=14998

There is link where you can send bug reports.

 

[Heruva]

Ok, thank you very much!

 

[Adrana]

Here you have Heruva a topic for Bug Reports ^^
http://forum.pirategalaxy.com/viewtopic.php?f=253&t=14998

I will lock this thread as you got answer to your issue :mrorange: