New Changes 5/5 . . .

[datajam]

Hello Everybody. Have Ya Missed Me!

Okay, regarding the new patch of 5/5 . . .

The new splash screen looks good but is too ram intensive to be practical. Even in the browser mode it starts framing and won't allow you to get to the log in for some users. I believe you want to attract players not preclude them from playing because it will require they upgrade their machine to play. It makes absolutely no sense for the developers to build such a heavy page in any portion of this game. And, when your customers for over six months tell you that they cannot access the game because of it, it IS NOT a customer problem. To suggest such is ridiculous, but offensive.

Next, I do not understand this GOLD thing. For months I have been able to buy gold and have it go to the account I was active in. Which in my case is the lower level account in use. This change suggests that now when I purchase gold, the gold will go to my account on the Askone server because i am at a higher rank in that account. If this is the case, how do I get my gold down to my lower account to pay for membership and etc.? Again, you folks are working against your customers here. Unless you can find a way for me to access my gold to pay for activity of my lower level account you are telling me I cannot play, which doesn't seem conducive to you guys earning a living off this game.

Maybe I'm missing something here. But, it seems to me you folks are stopping potential customers at the front door, while kicking the current players out the back door. I'm sorry but I do not believe you guys are acting in the best interest of your customers with these changes. I only wish that my opinion reached people at the top of the food chain for this game. Instead, nobody but my fellow players ever hear the opinions written upon these pages. It is just a shame, that SS shows such little regard for their customers.

datajam

 

[Ariel]

Well said totally agree with you couldnt have put it better myself

 

[ZeribreX]

Nicely said data, Wonder how SS will reply to this

Ive been wondering some of these things aswell

 

[CapnSanta]

I always thought GOLD purchased was transparent to all of your pilots for each signin account. When you level your pilot in any server that gold can be used in your other pilots for that same login account.
I am not sure I understand what your gold issue is. Can you please explain it a bit more?

 

[defacto]

I actually liked the really old background the most, the one with just a sky...

 

[riku]

I always thought GOLD purchased was transparent to all of your pilots for each signin account. When you level your pilot in any server that gold can be used in your other pilots for that same login account.
I am not sure I understand what your gold issue is. Can you please explain it a bit more?

Have you read patch log? http://forum.pirategalaxy.net/viewtopic.php?f=10&t=2517

#Gold is now only given to the pilot with the highest level in each account.

i assume if you bought or get rank you get only on high rank, stopping noobs to cheat and level up on all server just for gold ;-)

 

[CapnSanta]

Ah thanks for that retro..

Well if that's what they have done then... I pity them for their greed. How pathetic. The amount of gold concerned between pilots on different servers under the same account is rather small. I mean to say, if you have 5 pilots and collect 1000 gold from each pilot (5 pilots at L10 each) that is 5000 Gold. With the prices of items in the shop that wont take long to use.

Once you get above level 10 it gets harder to level each of the pilots and the time spent to do it is really wasted. I have one main character and used the others to get easy gold, but once its gone thats it.. no more... so to stop this practise really does show how greedy the game is becoming.

So sad really and a poor direction to take!

If I was the boss of this game and someone made this decision and implemented it, I would sack them on the spot!

 

[Delloda]

The new splash screen looks good but is too ram intensive to be practical. Even in the browser mode it starts framing and won't allow you to get to the log in for some users. I believe you want to attract players not preclude them from playing because it will require they upgrade their machine to play. It makes absolutely no sense for the developers to build such a heavy page in any portion of this game. And, when your customers for over six months tell you that they cannot access the game because of it, it IS NOT a customer problem. To suggest such is ridiculous, but offensive.

Yes we have been also getting a few report that people are having problems with the new login screen, our technical artist is working on increasing performance as we speak and he is very competent!

Next, I do not understand this GOLD thing. For months I have been able to buy gold and have it go to the account I was active in. Which in my case is the lower level account in use. This change suggests that now when I purchase gold, the gold will go to my account on the Askone server because i am at a higher rank in that account. If this is the case, how do I get my gold down to my lower account to pay for membership and etc.? Again, you folks are working against your customers here. Unless you can find a way for me to access my gold to pay for activity of my lower level account you are telling me I cannot play, which doesn't seem conducive to you guys earning a living off this game.

You misunderstand the gold thing and you are confusing “account” with “pilot”. When you type in your login details in the login screen, you are accessing your account. When you select a server, you are accessing your pilot. You are allowed one pilot per server on each account that you have.

The gold you buy is entered into a “transferable pot” which is accessible by all pilots in your account regardless of the server the pilot is in.

The fix that was added as to resolve an age old bug that when you level up all additional pilots in any server you get level up gold. Now level up gold is only awarded when your highest level pilot in your account levels up, regardless of which server he is on. This gold can be used by any pilot in your account. People have been exploiting this bug for months.

Maybe I'm missing something here. But, it seems to me you folks are stopping potential customers at the front door, while kicking the current players out the back door. I'm sorry but I do not believe you guys are acting in the best interest of your customers with these changes. I only wish that my opinion reached people at the top of the food chain for this game. Instead, nobody but my fellow players ever hear the opinions written upon these pages. It is just a shame, that SS shows such little regard for their customers.

What you suggest is clearly not the case. We have made some mistakes but we can only rectify them during Wednesday patches. Updating the servers is a dangerous and time consuming task and we do not like to do it to often unless its is necessary like when there is big problem that requires a hot fix. I listen and respond to all your problems and communicate them to the correct developer who can solve the problem.

Many suggestions that are made by you guys are good and would be great to have in the game but most are actually technically impossible or difficult with the current framework.

 

[datajam]

Okay,

Let me see if I got this right . . . Because I have a pilot on the UK english server, when I rank up my pilot on the US english server I will not receive the 100 gold. The only pilot to receive ranking gold is my highest ranking pilot. So, if I am playing the game on multiple servers, only one game pays the ranking bonus?

I have to witness this in action. I''l be back after I rank my next pilot up.

datajam

 

[DIGITALFORTRESS]

i am very happy to hear this news delloda

 

[datajam]

Okay, this isn't right.

I just ranked up my level 43 ship, and no gold. Did I spend the same amount of "e" to rank this pilot as anybody else? Did I spend as much gold buying the "e" to rank this pilot as everyone else? Well, YES I DID!

It makes no sense at all to penalize my pilot for expending the same resources to get there because I have a pilot on another server that has ranked previously. I am playing two separate servers, and two separate pilots. Each pilot is entitled to the same bonus every other players pilot receives.

This is another dump on the paying player that is unacceptable. SS gives gold to Free players day after day, but finds another way to shaft the paying player. I DO NOT care how many pilots I have in my account, I pay the same amount of money to buy the "e" to get them ranked up each level.

At first I thought that what this change was about was all the pilots were receiving ranking gold when one of the pilots on the account ranked up. But no, what you mean is each pilot that ranks up in the account was individually receiving rank gold. THAT IS AS IT SHOULD BE!

You surely DO NOT believe that because I pay the additional money to fly two pilots to make the ranks on the differing servers, that I should not be entitled to the same bonus as others? I do not care if it is a Free Player on multiple servers playing. If that pilot is ranked, he should receive that rank bonus. Regardless of how many pilots, on how many servers, in how many countries, during what hours of the day or night, THE SAME EFFORT AND EXPENSE TO PLAYER RESOURCES IS EXPENDED! AND, I PAY FOR MINE MOST THE TIME! Please demonstrate a little integrity and leave my flipping money alone.

This is simply not right. And, you people may believe Consumer Protection Laws are being observed but I have never read a Consumer Protection Law that allows you to consistently impact money that has already been paid you for the service provided, that allows you to change the service after it has been paid for. If you are paying ranking gold to any player on any server while not paying it to me, you are ripping me off. STOP IT!

datajam

 

[hody]

I have started to play on the American server because I was a bit bored on the European English one and now I find out that when I rank up on the American one I no longer get any gold bonus. I have earned that rank by taking the time to kill many mantis why should I not get the benefit? Does not seem fair to me.

I have been playing this game for almost 9 months now and I must admit I do not think you have improved the game very much, seems like things are much more restrictive. It seems the vast majority of players are being punished because of a few players that are bending and sometimes breaking the rules.


hody...

 

[DiCapo]

This is simply not right. And, you people may believe Consumer Protection Laws are being observed but I have never read a Consumer Protection Law that allows you to consistently impact money that has already been paid you for the service provided, that allows you to change the service after it has been paid for. If you are paying ranking gold to any player on any server while not paying it to me, you are ripping me off. STOP IT!

datajam

Sorry datajam, you keep insisting on using Consumer Protection laws in all your rants, but do you understand what is means.

The 100 gold is a bonus. You don't pay for it with any of the Item shop boosters. So how are they breaking any laws? They simply changed the ingame rules as they are allowed too. We may not like it but it is not illegal.

When you put in a rant, at least read back what you write. Half of it goes about absolutely nothing, it is more filling than meaning with you.

 

[datajam]

Dicapo, my friend . . . I respect you and for the most part your opinion, but you are incorrect. My reference to Consumer Protection Laws has nothing to do with free gold, but with their ongoing modification of the game at additional expense to the player after the player has already paid his money. I challenge you or any other player to review the changes to this game since SS has taken over, to show me more than three instances where changes were made to this game that were not at additional cost to the player. They make these changes after they have received my money, without any choice to the player. If you pay for something, you pay for it as it is, not what they decide to make it the next day.

Every day the new player is added, he is playing a different game than you and I. The level 60 player did not play the same game the new player is playing. The level 6o player had a far different game. When the level 60 player started his game, "e" was by far less expensive, mantis less damaging, and some missions completely different. So, for the most part we are not even playing the same game. And, making such changes to the game after a player has paid SS for the rights to play, without providing the player the right to refund of such payment is the same as you signing a lease for your home and having the rent jacked up within the lease period. And, contrary to your belief, I believe there are consumer protection laws that are intended to prevent that. And, if you are a paying player this should upset you also. Every day it costs you more and more to play a different game than those before you. Why doesn't that offend you?

As for Free Gold . . . What free gold? The free gold you received ranking up cost you far less to achieve than those playing beneath you. Calculate the "e" costs to rank up now in comparison to when you ranked the levels. The difference will astonish you. For the most part I pay cash for my "e" and it is expensive. That Ranking Bonus is a game parameter that was part of the game when I paid my membership. SS finds it acceptable to modify this parameter after receiving my payment, I do not.

This FREE Gold issue is garbage to begin with. It is not a case of multiple payments of free gold made to the pilots in your account when you rank a pilot. The gold payment is only made when your pilot ranks up and a single payment made. And, I DO NOT care if I have a rank 55 pilot on one server and a rank 43 pilot on another. I still expend the same resources as any other player to achieve the next rank, and as it is part of the game for which I have paid, I am entitled to receipt of such bonus. Even if they discontinued the bonus today, I paid my money when that parameter was included in the game. Nobody asked me to change it. Nobody advised me that changes were to be made and offer me a refund if I chose not to continue playing. NO, they took my money and yours and decided that they were going to make changes that affect the value of our money. And, if you do not find that offensive, you should.

I'm not asking SS to give me anything but the game I have paid for. The value of the dollar since you and I started this game, is less than 60% of what it was. And, SS has not increased this cost by raising visible prices, but by making it cost you more to play the game. Players do not seem to realize that now it cost you more to kill a mantis today than a few days ago, or that your ship now requires more repairs than a few days ago. But, these are facts. And, SS makes these changes after you have paid them to play. Even if no law addresses such act, it is morally wrong.

Now, you can sit there and find fault with my opinion if you want. But, before you do . . . Name one other purchase you make that you would find it acceptable to be changed after you pay for it. And, I do not ask anyone to share my opinion. But, if you are a paying player and find their actions acceptable . . . I have something to sell you. Just make your check payable to . . .

datajam

 

[Tryp]

Here in the States if you were to buy a Game thru a retail outlet, Broke the seal on the package & Installed the game then come to find out you dont like the game or it updates right after you load it & you dont like it, You CANNOT return it for a Refund or Exchange.

Why Whine when you already get something for Nothing? Just because you chose to pay for the perks of the game, does not give you the rights to complain that the Free Stuff you get in the game are changed. Get Off It!!!!!!!!!! Nobody is twisting your arm or holding a Gun to your Head forcing you to PAY for the game.

Consumer Protection Laws do not apply to FREE things - You Dont PAY for the priveledge of playing PG, you only PAY for the Perks of the game you want ie: Boosters, Membership, Energy etc

Now that I have said my Peace - Have fun & DESTROY the Mantis !!!

 

[RzrsEdge]

I think everyone is missing the point that Data is trying to get across and I agree with Data for the most part. What he is saying is he pays his hard earned money for perks yes but when you purchase these perks on a specific server, they should be used on that server, not used on the highest ranking pilot so if he is playing on askone and decides later to play on solaria, the money he pays for perks on solaria will not be used there but on solaria where is highest ranking pilot is. I understand what SS is trying to do but by limiting where the money goes isnt the way to do it. SS should make it just like the cry, if you earn cry on a server, it stays there just as the gold should be. If you earn gold by leveling or by purchase, it should be used on that server alone.

 

[DiCapo]

Datajam, I totlay agree with the point you are trying to make. SS shouldn't make changes that effect the boosters we buy in such a way that what we bought isn't what we are getting anymore.

Your second post was clear and you made your point. However, In my opinion the changes haven't been as dramatic as you are sugesting. I read the patchlog of 5/5 and don't see any changes that would sugest that any boosters or e we buy are effected by it.

So please tell me what these dramatic changes have been. The last change that really effected the boosters was the cry/lvl adjustment of a few months ago, and those were brought back to normal very soon after.

P.S. I totally agree with you that the prices in the itemshop are way to expensive.

 

[datajam]

Actually my complaint is quite simple. I have none. I'm tired of taking issue with something that should be a major concern t every player in this game only to have it treated with disregard by the many because they either play for free or do not care about the loss to their money.

I have been playing on the US server for months now. I have been paying membership on the US server for months. If SS believes it fair that I am not entitled to receive the Ranking Bonus afforded every other player, including those that do not contribute to payment of their salaries, then so be it. It is only 100 gold, which I spend by the thousands playing this game.

You are all probably right, there is nothing that can be done about it. You don't care, they don't care, so why persist? Ya' all have a nice day.

datajam

 

[Delloda]

There seems to be a major misunderstanding on the highest level pilot change. Let me try to clarify this. Gold bought for real money and level up gold is usable but all pilots in your account. You can check this by logging into one of your pilots note down the amount of gold then login to another pilot in the same account and you will see that the gold count is exactly the same.

In the old system, every time a pilot in your account on any server levels up, he would receive an amount of gold. This was actually a bug that was reported by didn't have time to fix. Now it has has fixed. Only the highest level pilot in your account will earn gold when they level up but the gold can still be used by all pilots in your account.

List of things I bought that has been patched or updated after purchase:

1. My PS3.
2. All my PS3 games.
3. Windows...patched and updated every tuesday.
4. My rail card usage terms.
5. My Sony TV got a firmware update.
6. My credit card interest rates.
7. My bank charges.
8. loads more...

As you can see lots of things get changed and patched after your initial purchase. The reason why this done? It is to improve the product or to fix bugs. The reason why this is allowed in all cases? It's in the terms and conditions that the can do it.

 

[passenger8]

-as i understand this very bad explained issue, is that if you have more than one pilot on a server, the highest ranking of them will recieve the 100 gold only. -i have one account with six pilots, one on each of the six servers, and i expect them all to get the 100 gold when they are ranking up. -tell me if i am wrong, and i will tell you that this is a totally wrong and ridiculous action to take! -and if i have just exploited a bug, you can remove the gold from my account if you want? -i haven`t used any for a very good reason. - (ask me why?