new bug?

[YeaYeaYea]

im getting the game locking up my whole pc up but only when i land when in orbit its ok, when i land give it 20 seconds and the game freezes and it locks up my whole pc and iv got all windows updates done java upto date all drivers upto date and iv got 16gig ddr3 ram i7 2600k cpu xfire amd 6970 so my pc isnt at fault (UPDATE) just cheacked all my other games and this is the only game it happens on, the windows error is ( C:\Windows\Minidump\041412-18610-01.dmp ) this has only just started to happen and iv been playing the game 3 years also i did a full fresh reinstall of windows and its still the same

 

[Anonymous]

It is not bug at all but technical issue and you will need to send your Medical Report via ticket.

 

[YeaYeaYea]

never ever in 3 years have i ever had this game do this to my pc so why start now?, every componant and software has been double checked in my pc and they are fine all other games i play are working fine

 

[YeaYeaYea]

System information:
----------------------------------
Date: Sun Apr 15 00:12:20 BST 2012
OS name: Windows 7
OS version: 6.1
OS arch: x86
Java VM version: 20.6-b01
Java version: 1.6.0_31
Username: Ryan
----------------------------------

REPORT
------------------------------------------------------------------------------------------------------------------------------------------------------------
Checking free diskspace:
OK
------------------------------------------------------------------------------------------------------------------------------------------------------------
Launch a process:
OK
------------------------------------------------------------------------------------------------------------------------------------------------------------
Test file download:
OK
------------------------------------------------------------------------------------------------------------------------------------------------------------
Testing connection:
OK
------------------------------------------------------------------------------------------------------------------------------------------------------------
Testing DirectX support:
OK

---------------------------------
System Information:
---------------------------------
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120305-1505)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
Processor: Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz (4 CPUs), ~2.8GHz
Memory: 16384MB RAM
Page File: 2443MB used, 30320MB available
DirectX Version: DirectX 11

---------------------------------
DxDiag Notes:
---------------------------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

---------------------------------
Display Devices:
---------------------------------
Card name: AMD Radeon HD 6900 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x6718)
Display Memory: 1766 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version: 8.951.0.0
Driver Attributes: Final Retail
Driver Date/Size: 3/9/2012 06:14:42, 958464 bytes
WHQL Logo'd: Yes
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

---------------------------------
Sound Devices:
---------------------------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6004 (English)
Date and Size: 12/15/2009 11:07:04, 2225952 bytes
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
EAX(tm) 2.0 Listen/Src: No, No
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6004 (English)
Date and Size: 12/15/2009 11:07:04, 2225952 bytes
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
EAX(tm) 2.0 Listen/Src: No, No
Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
Default Sound Playback: No
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6004 (English)
Date and Size: 12/15/2009 11:07:04, 2225952 bytes
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
EAX(tm) 2.0 Listen/Src: No, No
------------------------------------------------------------------------------------------------------------------------------------------------------------

 

[YeaYeaYea]

just done another full re install and still the same

 

[YeaYeaYea]

im ok in orbit just when i land my game freezes my whole pc up, sometimes its straight away when i land sometimes its 20 mins after but iv got to do a hard reset of my pc after it freezes, no point in sending in a tickets as im still waiting for a ticket to be resolved from a month ago with still no reply

 

[YeaYeaYea]

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800DF344B8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\041512-19203-01.dmp
C:\Users\Ryan\AppData\Local\Temp\WER-30950-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


this is what windows says after iv hard reset my pc after it locks up

 

[YeaYeaYea]

also tired both client and browers and still does the same,but the game only freezes when i land and its only on this game

 

[elfrich]

yeayeayea, just to let you know I have the same problem. I had not played since right after the draconis opening in late 2010. I decided to check out how much the game had changed and on my super duper new computer ( it is also AMD 9600 series 2 GB video). basically it locks the entire computer up and has to hard shutdown reboot to get it back. doesn't even allow ctr-alt-del. I notice it happens when lots of video action starts. i play lots of other games and they do not do this. I play it on my dell 1725 laptop with out issue. I hope they publish some response here as i would be interested also. I might actually come back and finish draconis then play into sirius if i could get the 27" HD computer to not lock up

regards
elfrich

PS> not trying to hijack your thread just wanted you to know your not alone on this issue.

 

[YeaYeaYea]

no im glad to know its not my 300 quid graphics card thats at fault