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HELP an onknown error occured authenticating your account

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crimsonprodigy

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Okay, i use the same username now, im using right now, and i still have my email so i can change my password if thats the case, but everytime i try to log in a message pops up saying , an unknown error occured authenticatin gyour account . ETC. , I use the splitscreen portal, only server is solara and i on vacation in florida which might have a different connection but i highly doubt it...i did a compatibilty test it gives me these results\

System information:
----------------------------------
Date: Sun Jul 25 08:25:03 EDT 2010
OS name: Windows 7
OS version: 6.1
OS arch: x86
Java VM version: 16.3-b01
Java version: 1.6.0_20
----------------------------------

REPORT
------------------------------------------------------------------------------------------------------------------------------------------------------------
Checking free diskspace:
OK
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Launch a process:
couldn't launch external process
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Test file download:
OK
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Testing connection:
OK
------------------------------------------------------------------------------------------------------------------------------------------------------------

apparantly it couldnt launch an external process, im using my laptop and i always have, and it ran 2 days ago before i got to my resort, which has wifi ,uhhh okay i have the latest java update and my game version is 1001135, please help!!
 

Delloda

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7th time http://forum.pirategalaxy.net/viewtopic.php?f=9&t=5377
 
A

Astraeus

crimsonprodigy said:
Then why does it give me an error when i do a compatibility test... thanks
Please send a ticket to support@pirategalaxy.com for this issue
 
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