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cant play the game

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berkay01

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Okay.I download the game but when I login I see a black screen and when ı clicked the black screen i see a skip button when i clicked the skip loading... and another black screen and skip button.Please help.
 
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ElectroM

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No .. I mean did you reinstall game?.. like uninstall it, then open setup again and install .
 
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Silverman

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Yes, reinstall the game. If it doesn't help, post medic-report
 
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ElectroM

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Mate, just send ticket to support, its much faster.
 
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Silverman

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http://eu.pirategalaxy.net/fw/js/medic.html
here is it
if all test are ran, please post the report. The whole
 
B

berkay01

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------------------------------------------------------------------------------------------------------------------------------------------------------------
Checking free diskspace:
OK
------------------------------------------------------------------------------------------------------------------------------------------------------------
Launch a process:
OK
------------------------------------------------------------------------------------------------------------------------------------------------------------
Test file download:
OK
------------------------------------------------------------------------------------------------------------------------------------------------------------
Testing connection:
OK
------------------------------------------------------------------------------------------------------------------------------------------------------------
Testing DirectX support:
OK

---------------------------------
System Information:
---------------------------------
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.080423-1303)
Language: Turkish (Regional Setting: Turkish)
System Manufacturer: System manufacturer
System Model: System Product Name
Processor: Intel(R) Pentium(R) 4 CPU 3.06GHz (2 CPUs)
Memory: 510MB RAM
Page File: 632MB used, 612MB available
DirectX Version: DirectX 9.0c (4.09.0000.0904)

---------------------------------
DxDiag Notes:
---------------------------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: The file ADIHdAud.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

---------------------------------
Display Devices:
---------------------------------
Card name: Radeon X300/X550/X1050 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x5B63)
Display Memory: 256.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6783 (English)
Driver Attributes: Final Retail
Driver Date/Size: 2/26/2008 06:10:53, 299520 bytes
WHQL Logo'd: Yes
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

---------------------------------
Sound Devices:
---------------------------------
Description: SoundMAX HD Audio O
Default Sound Playback: Yes
Driver Name: ADIHdAud.sys
Driver Version: 5.10.0001.6240 (English)
Date and Size: 5/18/2007 12:01:50, 304640 bytes
Driver Provider: AnalogDevices
HW Accel Level: Full
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
EAX(tm) 2.0 Listen/Src: Yes, Yes
Description: Creative Sound Blaster PCI
Default Sound Playback: No
Driver Name: es1371mp.sys
Driver Version: 5.01.3612.0000 (English)
Date and Size: 6/3/2002 13:18:32, 40832 bytes
Driver Provider: Creative Technology Ltd.
HW Accel Level: Full
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
EAX(tm) 2.0 Listen/Src: No, No
-----------------------------------------------------------------------------------------------------------------------
 
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Silverman

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ok, update the driver. I don't know, which you have to choose, because i don't have an AMD Radeon.
here's the link. Choose your system and everything else.
http://support.amd.com/us/gpudownload/Pages/index.aspx
 
A

Astraeus

Silverman said:
ok, update the driver. I don't know, which you have to choose, because i don't have an AMD Radeon.
here's the link. Choose your system and everything else.
http://support.amd.com/us/gpudownload/Pages/index.aspx
Click to expand...
This is an Example of why you need to Send a Ticket to support either thru the Help Button in Game or by E-Mail: support@pirategalaxy.com. Though Pilots try to help, they may get stuck & you have no recourse to follow.

Follow the Guidelines here when reporting a bug for fastest response: Bug Reporting Guidelines version 1.3. Also look at this Post: 8 Things to Check before Reporting a Bug
 
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