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Cannot access pilot selection menu

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cargone96

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Server
Solaria
Main Pilotname
cargone96
Rank
91
I received a new computer for christmas, and since beginning to use it, I have been incapable of playing Pirate Galaxy. I play on http://pirate-galaxy.aeriagames.com/, and have a rank 70 (i think, been so long since i got in it i cant remember the exact number) account (pilot name cargone96) on the Solaria server. Whenever I attempt to play Pirate Galaxy, the game will begin to load, but will not reach the pilot selection menu. A pop-up says that "connection to the game server could not be established. Most likely your firewall is blocking the connection attempt. Please check your firewall settings. Visit the forum for additional advice." I use McAfee, and no processes are blocked. I attempted to add Pirate Galaxy to the application list, but cannot. There were no posts on the forum of similar problems, at least not that I could find. I sent tickets in to support, but have received no assistance. I did what support usually suggests, uninstalling java and deleting pirate galaxy files, running CCleaner and a defrag, then reinstalling java and opening Pirate Galaxy again, but nothing changed. I also attempted downloading the client from http://pirategalaxy.com/, but it would not open. I have been trying to fix this problem for the last three months. Can anyone help me?
 

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Adrana

Only players with account on Gamigo or Splitscreen are able to use client. Unfortunately you need to use browser from Aeriagames portal.
 

cargone96

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Server
Solaria
Main Pilotname
cargone96
Rank
91
I know, I just wanted to see if my computer was having problems connecting to the Pirate Galaxy servers. I have a low-level account (in vega) with Splitscreen, and I was going to use that to see if anything other than aeriagames would work, but I could not even open the login screen on the client.
 

cargone96

New member
Joined
Mar 20, 2013
Messages
10
Reaction score
0
Server
Solaria
Main Pilotname
cargone96
Rank
91
Also, I have tried logging in to my Splitscreen account on http://pirategalaxy.com, but I have the exact same problem as I have on Aeriagames.
 
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Adrana

Please do not double post, edit your previous post if you got something more to add.

As for the login, if you search on forum, you would be able to see that most players are having an issue with login atm.

This is being worked on and hopefully servers will be back and up running asap.
 
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