A Message Deserved: A thanks to those Dedicated folks at SS.

[Glasswolf]

O_O We certainly ranted our heads off during those times of annoying server issues...
Now that they've all been solved my the trusty SS staff, I feel that they deserve to hear us speak. ^^
There has not been a non-normal server issue in almost a full two weeks now, if I recall correctly.
Folks, tell them how ya feel!

I personally want to thank you guys. I like this game a lot, so it bugged me when it was down.
The speed at which you resolved these issues (4 - 6 hours or lesser time ranges from 10 - 30 mins)
are downright impressive, especially when my previous MMO's took anywhere from 7 hours to a full day to sort out their server issues.
Their response time and dedication has been absolutely incredible. I figure they deserve to hear it spoken. ^^

As for the GM's, I'm pretty sure that I'm not the only one who would like to thank you all for keeping us informed during those stressful times (more for you than for us I'm sure.)
And to Delloda, Thank you for not drop kicking the server out the window when the chance arose. xD
I saw that suggested in another thread. Though, to be honest, that image brought me lolz and laughter. ^^

Players, come forth, and tell them how you feel!

In unrelated news...
*Gasp* I almost have 100 non spammy posts!

 

[Delloda]

Thanks mate! We try to aim higher than any other MMO for customer support and info providing and we already know we are getting there! I'm glad that someone like you who has played other MMO's have noticed too!

We were as frustrated as you were with Solaria issues are so happy that it is running as smoothly as it does now. The US server were drop kicked.... to another provider and higher spec hardware!

I'll relay your message to the dev's in the office next door! They will be happy to read it after they've been unchained from their desks! Our devs can pretty much fix anything given time and enough chocolate cookies.

 

[Glasswolf]

Couldn't help but notice. xD I remember headdesking for a day, bored witless a month before finding PG.
That has yet to happen here.
OH... I forgot to mention the FM's! Fweh! They've helped too... ^^
Fm's on the last game didn't even talk. Gave off that "Mista hai and maighteh" feel when you saw em...
So thanks to those at SS for not being that way, and for answering my questions when I had them.
*points at FM reading* That means you. ^_^

Cookies... nom...

And np Delloda. Well deserved praise man.

 

[godman]

it lookes like you haven't been to good mmo's lol if it takes them more then 7 hours to fixs it our devs are eating cookies then^^

 

[Glasswolf]

xD if only that were true Godman... if only.
They didn't suck, but there was no sense of voice. O_O You served one of two roles. Player, or paying customer. (Customer if you bought cash items, player if you did not.).

That's kinda what I like about this one. The folks who made it and mod it are involved in it.
In Either case, I feel like this thread went off topic somehow...
Back 2 topic! ^^

 

[Mavortius]

I am also very glad to see how Splitscreen Studios aims for excellence.

Just this last spring, one of my college courses was called Introduction to Quality. I appreciate good quality more than ever now, and I can understand clearly now the responsibilities of customers. One of those responsibilities is FEEDBACK. We customers should tell our product providers what we think of their products and services.

So I feel obligated to say that Splitscreen is doing a very satisfactory job. They're highly likely to become increasingly successful if they keep it up!

 

[Astraeus]

On Behalf of the GM (Game Master) Team- Both in Solaria & Askone, I would like to say Thank You for the Praise & Support that you all give Us

 

[Glasswolf]

xP You guys implemented the vega patch I see!
I'll have you know that I was always fond of flying my Heavy Transport
Now I'm even more fond of doing that. xP The new ship model is riiiight up my alley.

xD Collection speed and everything went through the roof. I was really, REALLY surprised.
Props to you folks over there. I'm aware that some of this will likely be refined in the future... but whoever made those ship models deserves a serious pat on the back.

And I say this all before even visiting the new vega. I was just so taken by surprise that I had to send ya a thanks here. xP Can't wait to see what else has been ramped up.

Wolfie

 

[Delloda]

The praise is all for the devs... i did nothing but inform you guys that they love you (platonically!) and are trying their hardest to make this game even more fun for you guys! ^^

 

[lance]

ok, I think this post goes here. I have been away from the game for about 2 months now, and the main reason I left was not because of the bugs, but because of the collector. It took me longer to fill up then it did to use all the energy, by a long way. This made the game seriously boring.

I redownloaded the game because I heard they patched the collector, and now all my quarells with the game have gone. It is no longer a chore to fill up with energy!

Also, the hotkeys for orbit and landing etc. are a really nice addition, although i see them being a problem in pvp situations as cowards who love to run and hide in orbit can now do so just by spamming f5.

the new ui, although strange at first, is really nice, the only thing I have to say is wrong with it is that the pirate mode button is too small.

Great job all those who designed and made this, you can expect to see me on again every now and then

 

[Galactic]

Dont you mean F5? lol

 

[spocklet]

Just like to add my own thanks and praise for SS, and well deserved too - the new Vega system is fantastic !!
Way to go, guys !!

 

[passenger8]

-i must say, (write -that i am extremely happy with the fact that my rare collectors are finally comming close to their promises -and i just love axiom, like the old map of lyris -i only hate the avatars:! -but you (ss) are really heading my way too. -thank you (ss) for being that creative and reasonable

 

[Delloda]

we got plans for the avatars too.. this just the first baby step! ^^

 

[defacto]

we got plans for the avatars too.. this just the first baby step! ^^

*Thinks of a cartoony character walking around the Starbase*

 

[nebulaman]

we got plans for the avatars too.. this just the first baby step! ^^

*Thinks of a cartoony character walking around the Starbase*

i often think there should be a third person element to the game.
id love to take my pilot out fr aswin in the lyris waters, but hed probably dissolve in it or something

 

[defacto]

we got plans for the avatars too.. this just the first baby step! ^^

*Thinks of a cartoony character walking around the Starbase*

i often think there should be a third person element to the game.
id love to take my pilot out fr aswin in the lyris waters, but hed probably dissolve in it or something

Well, the air is toxic... so...

Well, atleast the planet is beuatiful...

 

[ridoi]

Think if i did use my cartoon character to kill mantis or like that with my mini mantis blaster 1 shoot 1 kill that would be nice human killing mantis without ship but the ship would be super big!!! we humans r so small.

 

[TwistedMetal]

even i must say the dev team here are fast. we now have loads of GMs on all the time. just about all mmos iv played you never ever see or get to talk to the devs and never ever get to see a GM online but here you do( even if the first dev i saw online muted me lol ) i still got to see them, and they really do try give us what we want, no other mmo gives player this much input and effect on the games design and content, now all you need is someone like me stood over all you devs at work with a whip to push you all to the max lol

 

[defacto]

even i must say the dev team here are fast. we now have loads of GMs on all the time. just about all mmos iv played you never ever see or get to talk to the devs and never ever get to see a GM online but here you do( even if the first dev i saw online muted me lol ) i still got to see them, and they really do try give us what we want, no other mmo gives player this much input and effect on the games design and content, now all you need is someone like me stood over all you devs at work with a whip to push you all to the max lol

Yes it's so nice.

In many MMO's i play, the gm's have automated pm response and it's impossible to meet them. If you see a GM, everyone will go ´´ZOMG I WANT MONY´´ or ´´MAK ME ADMIN!!!11´´...

But here in PG, the gm/player ratio is so low, you can just private chat a GM and talk about something else than the game even, almost every forum post has a gm repsonse in it, well, i like the GM team. +1 point to SS.