Says Problem Authenticating Account on my Client version.Tried to Repair; says fixed , and 2 try and launch again.I do and same thing occurs.Also I noticed only when I try to launch client version, 3 to 4 Java icons pop up on my taskbar.I'm Running Win 7 32 bit Home Prem Version, and run Client Version in "Compatability Mode" either Win XP SP 2 or 3. and has worked thus far.I try to go threw browser/web site, and zero happens.I ran a compatability test and says "can't launch an external process" . I opened my Java Console and this is wat it says:
13 [thread applet-com.splitscreen.medic.MedicApplet.class-1] INFO com.splitscreen.medic.MedicApplet - applet init started..
51 [thread applet-com.splitscreen.medic.MedicApplet.class-1] INFO com.splitscreen.medic.MedicApplet - init user interface..
71 [thread applet-com.splitscreen.medic.MedicApplet.class-1] INFO com.splitscreen.medic.MedicApplet - user interface initialized.
71 [thread applet-com.splitscreen.medic.MedicApplet.class-1] INFO com.splitscreen.medic.MedicApplet - applet init finished.
106 [thread applet-com.splitscreen.medic.MedicApplet.class-1] INFO com.splitscreen.medic.MedicApplet - applet started.
7936 [AWT-EventQueue-2] INFO com.splitscreen.medic.MedicApplet - user requested diagnosis
java.lang.RuntimeException: unsupported operation system, must be run on windows
at com.splitscreen.medic.tests.LaunchProcessTest.runTest(LaunchProcessTest.java:25)
at com.splitscreen.medic.Medic$2.run(Medic.java:98)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
--> trying to connect to kalgan.splitscreenserver.com:9357
and "ur" compatability test results say this:
System information:
----------------------------------
Date: Thu Jul 01 22:21:14 MDT 2010
OS name: Windows 7
OS version: 6.1
OS arch: x86
Java VM version: 16.3-b01
Java version: 1.6.0_20
----------------------------------
REPORT
------------------------------------------------------------------------------------------------------------------------------------------------------------
Checking free diskspace:
OK
------------------------------------------------------------------------------------------------------------------------------------------------------------
Launch a process:
couldn't launch external process
------------------------------------------------------------------------------------------------------------------------------------------------------------
Test file download:
OK
------------------------------------------------------------------------------------------------------------------------------------------------------------
Testing connection:
OK
------------------------------------------------------------------------------------------------------------------------------------------------------------
I close all down.Updated sll virus/malware scanners.Ran FULL tests.No Results.Defragged all hard drives.Un installed, "Java" and "Adobe Flash Player & Plugins". Did a warm boot (Restart). Reinstalled Java 6_10 then updated to 20. ReInstalled Adobe Flash.Tried using both IE 8 & Goggle Chrome.Niether browser works, nor client version works.And Client Version updated itself @ 10:05 pm Mountain Time. I'll try once more to lanch client version and turn on java console to try and get any useful info, that might help yall.
okay thats wierd,its working now.And theres no usual Java Icon in my Taskbar (lower Right).Dunno, Glitch? But I'll still submit this in case another has problem and/or might help yall with something.If u see something odd,please contact me on here or @ my email. Thank you.
iFoamy
KKS RULES
contact info: enigmasean@yahoo.com
13 [thread applet-com.splitscreen.medic.MedicApplet.class-1] INFO com.splitscreen.medic.MedicApplet - applet init started..
51 [thread applet-com.splitscreen.medic.MedicApplet.class-1] INFO com.splitscreen.medic.MedicApplet - init user interface..
71 [thread applet-com.splitscreen.medic.MedicApplet.class-1] INFO com.splitscreen.medic.MedicApplet - user interface initialized.
71 [thread applet-com.splitscreen.medic.MedicApplet.class-1] INFO com.splitscreen.medic.MedicApplet - applet init finished.
106 [thread applet-com.splitscreen.medic.MedicApplet.class-1] INFO com.splitscreen.medic.MedicApplet - applet started.
7936 [AWT-EventQueue-2] INFO com.splitscreen.medic.MedicApplet - user requested diagnosis
java.lang.RuntimeException: unsupported operation system, must be run on windows
at com.splitscreen.medic.tests.LaunchProcessTest.runTest(LaunchProcessTest.java:25)
at com.splitscreen.medic.Medic$2.run(Medic.java:98)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
--> trying to connect to kalgan.splitscreenserver.com:9357
and "ur" compatability test results say this:
System information:
----------------------------------
Date: Thu Jul 01 22:21:14 MDT 2010
OS name: Windows 7
OS version: 6.1
OS arch: x86
Java VM version: 16.3-b01
Java version: 1.6.0_20
----------------------------------
REPORT
------------------------------------------------------------------------------------------------------------------------------------------------------------
Checking free diskspace:
OK
------------------------------------------------------------------------------------------------------------------------------------------------------------
Launch a process:
couldn't launch external process
------------------------------------------------------------------------------------------------------------------------------------------------------------
Test file download:
OK
------------------------------------------------------------------------------------------------------------------------------------------------------------
Testing connection:
OK
------------------------------------------------------------------------------------------------------------------------------------------------------------
I close all down.Updated sll virus/malware scanners.Ran FULL tests.No Results.Defragged all hard drives.Un installed, "Java" and "Adobe Flash Player & Plugins". Did a warm boot (Restart). Reinstalled Java 6_10 then updated to 20. ReInstalled Adobe Flash.Tried using both IE 8 & Goggle Chrome.Niether browser works, nor client version works.And Client Version updated itself @ 10:05 pm Mountain Time. I'll try once more to lanch client version and turn on java console to try and get any useful info, that might help yall.
okay thats wierd,its working now.And theres no usual Java Icon in my Taskbar (lower Right).Dunno, Glitch? But I'll still submit this in case another has problem and/or might help yall with something.If u see something odd,please contact me on here or @ my email. Thank you.
iFoamy
KKS RULES
contact info: enigmasean@yahoo.com
