PG a Treat?
- Thread starter Primeus
- Start date
sucpicious cloud threat is a classification where a malware might install it without permission or knowledge and that might lead to slowing down ur laptop etc. shortly explained (look at internet for more info)
However Norton is sometimes too sensitive and might recognise e legitime software as that kind of malware so it might give a warning. This happens to mostly to programs that resemble such kind of malware but that doesnt mean it is a treat to ur pc.
However Norton is sometimes too sensitive and might recognise e legitime software as that kind of malware so it might give a warning. This happens to mostly to programs that resemble such kind of malware but that doesnt mean it is a treat to ur pc.
A
Astraeus
Whaere were you trying to download the client from? http://eu.pirategalaxy.com is a safe site - just go to Downloads & click client
EDIT: While my initial response below may be applicable elsewhere, after re-examining the pic in your OP, it would seem that either this is a 'false positive' and/or you may have an older version of Norton installed. What led me to this conclusion was looking up the 'suspicious.cloud.2' on Norton's website. In summary:
"Suspicious.Cloud.2 is a detection technology designed to detect entirely new malware threats without traditional signatures. This technology is aimed at detecting malicious software that has been intentionally mutated or morphed by attackers."
The webpage goes on to classify threat risk as "low". Please refer to Suspicious.Cloud.2 | Symantec (external link) for more information regarding this.
I'm willing to bet that updating Norton and it's malware detection database (signatures) will resolve this issue. If not, then an exception rule for the setup file in question will need to be added to Norton's configuration, in which case, my previous reply below would be more applicable after all.
ORIGINAL REPLY:
Most likely, as has been said already, your installation of Norton has it's security settings set to a higher level than is used by most people. This is not necessarily how Norton would normally install as Pirate Galaxy installs and works just fine with Norton products using their respective default security settings. Regardless, Norton can still be setup with whatever security settings you have currently in place.
Please respond with the exact name of the Norton product you are using and the version number and I shall reply back with steps to configure Norton to allow Pirate Galaxy to run. PLEASE NOTE: ANY exception rules added to ANY security product technically creates potential vulnerabilities to the computer system.
Also, ensure that you do indeed have the absolute latest version of Norton installed on your PC.
MODERATOR: As this is most likely not a PG bug, I am requesting this topic be left here until I've had a chance to respond again, after which I'm sure a more appropriate place can be found for this issue.
"Suspicious.Cloud.2 is a detection technology designed to detect entirely new malware threats without traditional signatures. This technology is aimed at detecting malicious software that has been intentionally mutated or morphed by attackers."
The webpage goes on to classify threat risk as "low". Please refer to Suspicious.Cloud.2 | Symantec (external link) for more information regarding this.
I'm willing to bet that updating Norton and it's malware detection database (signatures) will resolve this issue. If not, then an exception rule for the setup file in question will need to be added to Norton's configuration, in which case, my previous reply below would be more applicable after all.
ORIGINAL REPLY:
Most likely, as has been said already, your installation of Norton has it's security settings set to a higher level than is used by most people. This is not necessarily how Norton would normally install as Pirate Galaxy installs and works just fine with Norton products using their respective default security settings. Regardless, Norton can still be setup with whatever security settings you have currently in place.
Please respond with the exact name of the Norton product you are using and the version number and I shall reply back with steps to configure Norton to allow Pirate Galaxy to run. PLEASE NOTE: ANY exception rules added to ANY security product technically creates potential vulnerabilities to the computer system.
Also, ensure that you do indeed have the absolute latest version of Norton installed on your PC.
MODERATOR: As this is most likely not a PG bug, I am requesting this topic be left here until I've had a chance to respond again, after which I'm sure a more appropriate place can be found for this issue.
Dont delete norton. Remember guys a full antivirus is way better than a free one. I got infected by 3 viruses in past, scanned my pc with avast, it found 1 virus, scanned with norton it found all 3. And im not saying that because i use norton. I use Avast free. I dont think its worth to spend every year 50$ or more for an antivirus when you can just erase everything on youre pc every 6 months( or every 1 year), which also works better than an antivirus. It is recommended to do that.
Get rid of that antivirus and don't go to any bad websites 
Or use comodo if can't help yourself. It will only have a problem with pirategalaxy.jar, every single time you start the client. But you can tell it to trust the exes you are running easily.
It's free and you can pay to have, help setting it up, support. But really think about just going for a firewall only. And remember this, all antivirus programs will give false positives. Type the file names into a search engine before you go quarantining or deleting things.
Oh and most importantly. Go to the forum of your programs maker and ask them for help there :mrorange:
Or use comodo if can't help yourself. It will only have a problem with pirategalaxy.jar, every single time you start the client. But you can tell it to trust the exes you are running easily.
It's free and you can pay to have, help setting it up, support. But really think about just going for a firewall only. And remember this, all antivirus programs will give false positives. Type the file names into a search engine before you go quarantining or deleting things.
Oh and most importantly. Go to the forum of your programs maker and ask them for help there :mrorange:
I am not sure but u have to be carefull with saying "deletes the viruses". An antivirus puts an infected file into quarantaine, but does not remove it from ur pc, you have to do that manually for some/most antiviruses.
now evryone is talking about removing norton or etc...
but don't forget, before throwing your antivirus make sure that u remove the infected files first. Normally if u uninstal a antivirus the quarantaine won't be removed( it's hidden somewhere in local folders) so it won't be much of a problem since most of people don't see the file. But sometimes the quarantaine will be removed too so the infected file will be put to it's original place.
now evryone is talking about removing norton or etc...
but don't forget, before throwing your antivirus make sure that u remove the infected files first. Normally if u uninstal a antivirus the quarantaine won't be removed( it's hidden somewhere in local folders) so it won't be much of a problem since most of people don't see the file. But sometimes the quarantaine will be removed too so the infected file will be put to it's original place.
A
Adrana
If it's Norton anti-virus you need to go to Symantec site, input the name of found virus in the search box, and usually it will have a tool, or instructions how to remove the infected files manually.
You need to proceed very carefully so you do not delete any healthy files.
Several times a virus, or worm will be hided under a filename what is in use.
Read well all instructions, and the best is as was said before, to go to the website of your anti-virus provider, and seek for help there.
You can also use some anti-virus online scans to verify if the alarm is false or not.
Just search google for such.
One I use when I need to verify is housecall online scan.
http://housecall.trendmicro.com/
If you use other than Norton, there exists an online scan by Norton/Symantec what you can do also.
http://security.symantec.com/sscv6/WelcomePage.asp
But it is right, never just delete infected files as it can harm programs you use.
Here you have some info if you like:
http://www.fixmytrouble.com/how-do-i-treat-a-computer-when-it-is-already-infected-by-a-virus/
Hope this helps a bit
You need to proceed very carefully so you do not delete any healthy files.
Several times a virus, or worm will be hided under a filename what is in use.
Read well all instructions, and the best is as was said before, to go to the website of your anti-virus provider, and seek for help there.
You can also use some anti-virus online scans to verify if the alarm is false or not.
Just search google for such.
One I use when I need to verify is housecall online scan.
http://housecall.trendmicro.com/
If you use other than Norton, there exists an online scan by Norton/Symantec what you can do also.
http://security.symantec.com/sscv6/WelcomePage.asp
But it is right, never just delete infected files as it can harm programs you use.
Here you have some info if you like:
http://www.fixmytrouble.com/how-do-i-treat-a-computer-when-it-is-already-infected-by-a-virus/
Hope this helps a bit
Glad to hear it , PrimeusPrimeus said:
A point of clarification: while your current version of Norton itself may indeed be the latest version, it's also important that Norton updates it's virus database on a regular basis. Perhaps you already know this . Regardless, when the problem is completely fixed, perhaps you would share the steps taken to resolve the issue so others may benefit should they run into a similar problem.That's regrettable. In that event, I'll reiterate my previous suggestion of consulting Symantec, the producers of Norton security products. If you would prefer German support from them, you can reach that site here:
http://www.symantec.com/de/de/index.jsp
Chances are, as I've mentioned before, the alert is a "false-positive", meaning of course that Norton has incorrectly identified the setup file as potentially malicious. Most current versions of anti-malware software employ heuristics that "guess" at a file's potential harmfulness to a system based on behavior of known malware/viruses. This is provided as additional security to help avoid infection by newer, as-yet-to-be-officially-identified malware.
The usual 'fix' in these cases is to go into Norton's configuration and add an exception or exclusion rule that would inform Norton to ignore the respective file altogether. When the file in question is an install or setup file, one sometimes may have to enter additional exception rules for the program once installed, though this is rare.
While I would be more than happy to assist with how to do this, I feel it would be a much better idea to consult Symantec/Norton directly as this would give them the chance to test the file directly, and if found safe, give them the opportunity to include an exception in future malware/virus/signature database updates so that their software does not incorrectly identify it in the future. As well, in the off-chance that somehow your copy of the setup file is indeed infected, then Symantec can better assist you in protecting yourself from it.
One last thought here: you are the fourth person I've seen so far to mention this particular issue, so resolving this would definitely help others! Should you seek further assistance from me or this forum, please let us know exactly which Norton product you are using and it's version number. I sure hope this helps!
http://www.symantec.com/de/de/index.jsp
Chances are, as I've mentioned before, the alert is a "false-positive", meaning of course that Norton has incorrectly identified the setup file as potentially malicious. Most current versions of anti-malware software employ heuristics that "guess" at a file's potential harmfulness to a system based on behavior of known malware/viruses. This is provided as additional security to help avoid infection by newer, as-yet-to-be-officially-identified malware.
The usual 'fix' in these cases is to go into Norton's configuration and add an exception or exclusion rule that would inform Norton to ignore the respective file altogether. When the file in question is an install or setup file, one sometimes may have to enter additional exception rules for the program once installed, though this is rare.
While I would be more than happy to assist with how to do this, I feel it would be a much better idea to consult Symantec/Norton directly as this would give them the chance to test the file directly, and if found safe, give them the opportunity to include an exception in future malware/virus/signature database updates so that their software does not incorrectly identify it in the future. As well, in the off-chance that somehow your copy of the setup file is indeed infected, then Symantec can better assist you in protecting yourself from it.
One last thought here: you are the fourth person I've seen so far to mention this particular issue, so resolving this would definitely help others! Should you seek further assistance from me or this forum, please let us know exactly which Norton product you are using and it's version number. I sure hope this helps!
it helped i have PG installed on my pc, but i did it after i throw Norton of my pc and putted a other antivirus on my pc because norton gave by every thing i wanted to download a fault so i just throw it of my pc and problem solved this helps for me not for every1
this helps for me not for every1