lost account

[Cloth-S.O.B-]

Hey there. Well my login data don't seem to work, so I'm guessing that my account has been deleted for inactivity. I haven't been playin for 2 years but decided to give this game another try. I was registered at the Bigpoint portal, but I see that PG can't be accessed through Bigpoint now. Is there any chance of getting my account back?

 

[Adrana]

Could you please file a ticket to the support, as it has been quite some time already when the BigPoint got out of this I cannot be sure if it's possible to you to get your account back.

When this happened with BigPoint, all players who wished so, filed a ticket to Splitscreen support with their account details, and they got transferred to Splitscreen.
Now what you can do, file the ticket and explain your situation, and await for instructions, and/or a reply

Create a support ticket here.

 

[Cloth-S.O.B-]

Thank you Adrana. Gonna need some luck with this one

 

[Adrana]

Well I wish you the best of lucks with it