Has a ticket been sent with Full Details & a copy of you Java log as well as the crash report found here on most Windows Systems?
XP: C:\Documents and Settings\<Name>\AppData\Roaming\Splitscreen Studios\Pirate Galaxy\gamedata\Pirate Galaxy\PirateGalaxy.errorlog.log
Vista / WIn 7: C:\Users\<Name>\AppData\Roaming\Splitscreen Studios\Pirate Galaxy\gamedata\Pirate Galaxy\PirateGalaxy.errorlog.log
Java Report: http://pirategalaxy.com/support/medic - Click Run Test - When Completed, copy to Clipboard, then paste in to WordPad, Word or Notepad & attach file to ticket
Support will not Diagnose Issues Posted in Forum. A Ticket must be Sent in