Aeria Portal is down again

[livingdead1318]

Aeria portal is down as far as i can tell no one can log in thro aeria it just sits at a black screen

 

[barca84]

mm

 

[Cepheus]

I know you don't want to hear this reply

But Aeria portal is outside of Splitsceens control

You need to send a ticket in to Aeria support

Areria server itself is working fine and I am logged on it now.

 

[barca84]

ahh k ticket sent ... hope this going to be solved soon...

 

[livingdead1318]

i WILL not submit another ticket to Aeria cause i always get the message back from them stateing to contacnt ss with my issue

 

[livingdead1318]

hours ltr no as matter of fact it is officaly the next day an no one is till able to get the aeria portal to work everyone that plays thro aeria can not play the game an we all know submitting a ticket to aeria is a waste of time an energy cause there gonna tell us yet again to contact ss abt the issue

 

[Sayyadin]

Can you define what is not working. Aeria is working for me. Right now PG is in maintenance so the game itself won't work until maintenance is done.

We are having a maintenance as always every wednesday between 10:00 GMT+2 till 12:00 GMT+2.

 

[livingdead1318]

yes sayyadin i knew this

but it does not change the fact that the aeria portal will not load it sits a black screen an does nothing

 

[livingdead1318]

with the aeria portal down the aeria server is like a graveyard theres next to no one there

 

[livingdead1318]

if nothing else aeriagames is giving ss a bad image with this down time people r getting mad cause they cant play PG which in turn is gonna be bad for business cause thats how many people leaving the game cause it appears customer service is not very good.

 

[Adrana]

It is your portal customer service what is not working. I made an account to Aeria server and I am perfectly able to login, and to play.

This is an Aeria Customer Service issue as it is the Portal for your login to the game.

If any portal fails, it is not an SplitScreen issue but the Portal Customer Service issue.
Same thing if Gamigo Fails, it is their portal, not SplitScreen.

 

[Astraeus]

Aeria Portal us Working again. It was down earlier. This Thread Locked